Skip to main content

castle logobbb

    • Leadership
    • About Us
      • Who We Are
      • Leadership
    • Services
    • Locations
    • Careers
      • Providers
      • Non-Providers
    • Contact Us
    • Request an Appointment
  • Services
  • Locations
  • Careers
    • Providers
    • Non-Providers
  • Leadership
  • About Us
    • Who We Are
    • Leadership
  • Contact Us
  • Request an Appointment

Patient Rights Statement

As a patient, you have the right to:

TO BE TREATED WITH RESPECT AND TO RECEIVE THE BEST AVAILABLE MEDICAL CARE.

TO ACCEPT OR REFUSE TREATMENT.

TO KNOW EXACTLY WHAT THE MEDICAL PRACTITIONER PROPOSES TO DO WITH YOU.

TO BE SPOKEN TO IN A LANGUAGE THAT YOU CAN UNDERSTAND.

TO KNOW ANY POSSIBLE RISKS OR SIDE EFFECTS OF THE PROPOSED TREATMENT.

TO KNOW EXACTLY WHAT ANY PRESCRIBED MEDICATION IS SUPPOSED TO DO, INCLUDING ANY KNOWN SIDE EFFECTS. TO BE TOLD ALL POSSIBLE ALTERNATIVES TO THE TREATMENT FAVORED BY THE MEDICAL PRACTITIONER.

TO PRIVACY.

TO EXPECT THAT THE STAFF WILL MAINTAIN CONFIDENTIALITY ABOUT YOU, YOUR ILLNESS, AND YOUR TREATMENT.

TO REFUSE TO PARTICIPATE IN OR BE INTERVIEWED FOR ANY RESEARCH PROJECT.

TO KNOW WHY QUESTIONS ARE ASKED.

TO KNOW THE PURPOSE OF ALL PAPERS YOU ARE ASKED TO SIGN.

TO EXAMINE YOUR MEDICAL RECORDS AND TO HAVE A MEDICAL PRACTITIONER REVIEW THEM WITH YOU.

TO RECEIVE EDUCATION AND COUNSELING AS PART OF YOUR VISIT.

TO A COMPLETE EXAMINATION OF YOUR BILL.

TO FILE A GRIEVANCE FOR ANY UNRESOLVED COMPLAINT, DISPUTE, DISAGREEMENT, MISUNDERSTANDING OR DISSATISFACTION RELATING TO THE CONDITIONS OF MEDICAL SERVICE DELIVERY OR INTERACTION WITH AN EMPLOYEE OR VOLUNTEER.

Castle Logo

 

Our Urgent Care clinic offers extended hours for walk-in visits. Our contracted providers are available after hours via our answering services. For an emergency, please call 911 for immediate assistance.

Useful Links

  • Health Access Plans
  • Patient Registration Forms

Community Links

  • Patient Portal
  • Patient Transportation
  • News

Employee Links

  • Remote
  • Email

Contact Us

  • Send us a message
  • Appointment Request

       view our facebook account       View our instagram account

    

Castle Site

3605 Hospital Road, Atwater, CA 95301

209-726-1235

Bloss Site

1251 Grove Ave, Atwater, CA 95301

209-358-8425

Winton Site

6029 N. Winton Way, Winton, CA 95388

209-357-7755

Copyright © 2022 Castle Family Health Centers. All Rights Reserved.

Terms of Use | HIPAA | Patient Rights

Humbly made by Ethos Creative Media